Professional project experience · Digital
William D. Titus DMD
Practice site and patient operations
Context
A modern dental practice website paired with patient-facing operations — scheduling, intake, and follow-up flows that reduce manual coordination.
Challenge and constraints
The practice's website looked dated, and the operational side — scheduling, intake, follow-up — leaned on manual coordination by front-desk staff.
Approach
We paired a modern practice website with patient-facing flows for scheduling, intake, and follow-up, designed around how the front desk actually works.
What was delivered
- Website
- Patient operations
- Brand visuals
Outcome
Patients handle more steps themselves, staff coordinate less by phone, and the practice presents itself the way it treats patients.
